North Patrol

Category: Case stories

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35 articles

Case: Veho aims for a five-star online customer experience – North Patrol supported the website renewal project

31 May 2025

Camilla Heikkilä

Case: The Scout Movement’s systems landscape is being renewed – North Patrol supported the work with concept design, service design and technology selection

13 March 2025

Noora Linnermo

Case: Rejlers renews its websites to drive growth with the support of North Patrol

5 March 2025

Camilla Heikkilä

Case: The Finnish Transparency Register – North Patrol helped with the requirements definition and tendering process

8 February 2024

Mikko Jokela

Case: Ramirent renewed its digital services with a customer-centric approach – North Patrol provided consulting support for the project

5 February 2024

Mikko Jokela

Case Metsähallitus: New intranet for 1000+ employees – North Patrol as concept and tendering partner

29 August 2022

Camilla Heikkilä

Case Solita: New intranet on Unily platform – North Patrol as technology advisor

12 May 2022

Anna Availa

Case: New website with ecommerce like user experience for M2-Kodit – North Patrol as concept design partner

6 September 2021

Mikko Jokela

Case: Traficom’s new digital self-service channels – North Patrol as technology consultant

30 August 2021

Mikko Jokela

Case: University of Eastern Finland’s new website – North Patrol as concept design partner

23 June 2021

Anna Availa

Case: Kemira.com renewal on a fast schedule – North Patrol produced the requirement specification in record time

31 May 2021

Mikko Jokela

Case: Uponor’s new intranet – North Patrol facilitated the concept design process

1 March 2021

Camilla Heikkilä

Complete reorganization of the HSY’s website concept was worth it – North Patrol facilitated the concept design phase

20 January 2021

Virpi Blom

Case: Lahti municipality’s new website stands out – North Patrol as advisor partner in project

20 October 2020

Anna Availa

Case: The service directory plays a key role for the staff intranet of the University of Oulu

11 August 2020

Virpi Blom

Case: Ramirent’s New Intranet – North Patrol as prestudy consultant

6 August 2020

Camilla Heikkilä

Case: Teosto renews all its online services – North Patrol as prestudy consultant

17 June 2020

Mikko Jokela

Case: Åbo Akademi implemented a bilingual intranet with O365

24 April 2020

Camilla Heikkilä

Case: The new intranet of the University of Helsinki – North Patrol supported in concept design and technology selection

5 March 2020

Camilla Heikkilä

CASE: Eckerö Line succeeded with a complex web store renewal

5 August 2019

Mikko Jokela

Would you dare to rent a home directly on the Internet?

26 February 2019

Perttu Tolvanen

Case: Caverion’s new intranet is an efficient tool for everyday communication

12 November 2018

Kimmo Parkkinen

Case: Peikko Group created several intranets from scratch

6 November 2018

Camilla Heikkilä

Case: New intranet for the 15 000 employees of the City of Tampere – North Patrol as requirement analysis partner

5 November 2018

Kimmo Parkkinen

CASE: Tax.fi user-friendliness fine-tuned through testing

19 October 2017

Virpi Blom

Case: Citycon – Yammer cleared the way for new communicative culture and made business visible

12 October 2017

Hanna P. Korhonen

Finnish intranet products are conquering the world – introducing Valo

6 September 2017

Hanna P. Korhonen

Finnish intranet products are conquering the world – introducing Universe

6 September 2017

Hanna P. Korhonen

Case: Paulig’s bold new intranet – North Patrol as prestudy and concept design partner

27 June 2017

Hanna P. Korhonen

Helsinki Expo and Convention Centre’s new web services – North Patrol as an expert guide through the large renewal

24 April 2017

Kimmo Parkkinen

About North Patrol

We’re eight experienced consultants — designers and technology specialists — focused on vendor-neutral, practical results. Every year, we complete 30-40 customer engagements with customer satisfaction at 9.5/10. Clients come to us to make confident decisions and deliver better digital services.

Read more about us

How to work with us

  • Small consulting engagement

    A small engagement is ideal when you need a clear answer to a specific question, a tough decision supported by independent analysis, or simply a quick outside view.

    Pricing is a fixed fee agreed in advance to keep things predictable, and getting started is as simple as sharing your goals and any background material so we can propose a crisp scope and price.

  • Prestudy & feasibility evaluation projects

    A prestudy is the right choice when you are framing a larger initiative, building internal alignment, or testing whether an idea is worth pursuing — for example a platform change, a new digital service, a consolidation effort, or an AI/automation use case.

    In four to eight weeks we interview key stakeholders, map needs, assess the current state across content, architecture, integrations, and governance, and combine vendor‑neutral market insight with technical feasibility and risk analysis.

    We then outline effort, budget, and timeline ranges with clear assumptions and scenarios, and we shape a high‑level solution concept and target architecture sketch.

  • Supervision & quality control for technical implementation

    Independent supervision is most effective when you already have a delivery partner and want oversight that keeps scope, quality, and budget on track.

    We manage risks, provide executive‑level updates, support acceptance testing, and conduct readiness reviews before go‑live.

Finnish site version available — most reports and expert articles are published there.

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