We are a specialized design agency and impartial advisor in the development of your digital services. Our job is to understand the bigger picture, design the service concept, find the right technical solutions and bring your project to life from idea to concrete implementation. We do not sell implementation projects or licenses; we are genuinely on the client’s side.

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Good design

  • Helps you to succeed
  • Makes implementation easier
  • Ensures budget adherence
  • Sharpens the competitive edge

The right technology solutions

  • Improve quality
  • Extend lifespan
  • Provide tools for development
  • Ensure a long lifecycle

Successful procurement

  • Is based on a good requirements specification
  • Allows for agile implementation
  • Is transparent and customer-driven
  • Meets deadlines and budgets

This is how we can help

  1. Prestudy

    • Business goals
    • User needs
    • Preliminary service concept
    • Core contents and functionalities
    • Architecture and implementation technologies, potential suppliers
    • Project phasing and schedule
    • Assessment of costs and resource needs

    Defining goals and identifying service concepts

    Selecting architecture and technology options

    Planning a roadmap and estimating costs

  2. Requirements specification

    • Concept description and documentation
    • Contents, content types, structure
    • Usability, navigation logic, user interfaces, prototypes
    • Descriptions of functionalities
    • Technology solutions, performance, integrations with other systems, etc.

    Concept design

    Specifying requirements

  3. Tendering

    • Planning the tendering process
    • Creating a request for proposal documentation
    • Sending a request for a proposal
    • Evaluation and comparison of proposals
    • Supporting with partner choice
    • Contract negotiations

    Request for proposal

    Comparing proposals and support with choosing the partner

  4. Support during the implementation phase

    • Project manager and team support
    • Onboarding the implementation partner
    • Content design and production support
    • Quality control of the final results



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To hear more about our services, please leave us a message and we’ll contact you.

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About North Patrol

We are a team of ten consultants, all of whom are experienced designers and technology experts. Every year we design and prepare over 50 different online services and information systems. Our customer satisfaction is very high (9.5 out of 10), and we have helped many customers transform their digital services.

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How we differ from our competitors?

  • We specialize in digital service design

    We specialize in high-quality design and requirements specification of digital services. Our mission is to help customers succeed in their software project by creating the best possible foundation for implementation – whether it is an agile implementation done inhouse, a project done with a partner, or a publicly tendered project.

  • We don't sell coding or licenses

    Many software companies recommend software solutions that they also implement themselves. We don’t do that. We don’t do software implementation projects or have partnerships with technology providers. Our perspective on the software market is broad, as it should be for our customers. Our goal is always to find the best possible software solution for our customer, whether it’s a custom-built solution, a SaaS service, an open-source platform, or a combination of these.

  • We are realistic and forward-thinking

    We design digital service concepts, implementation methods and architectures that are sustainable and can be further developed. We place great importance on the feasibility of software solutions, the availability of good partners and the predictability of costs.

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