Privacy Statement of the Customer and Stakeholder Register of North Patrol

Register information

Register name

Customer and stakeholder register of North Patrol

Register holder

North Patrol Oy
Fabianinkatu 31 C, 4th floor
00100 Helsinki
Business ID: 2493483-6

Contact person for register matters
Sami Kalanen
050 307 4044

Yhteyshenkilö rekisteriä koskevissa asioissa

Sami Kalanen
050 307 4044

Purpose of processing personal data

The register information is used for maintaining customer relationships, communication with customers, sales and marketing activities, handling inquiries, managing newsletter and blog subscriptions and storing contact information for projects.

Register data

The register includes information about contacts from existing and potential customer organizations and other stakeholder organizations of North Patrol Ltd. The information may include a person’s name, title, organization, contact details (phone number, email address, address), relevant communication history, marketing-related entries (e.g. newsletter subscription) and participation in projects.

Regular sources of information

The data to be stored in the register is primarily obtained from the registered individuals themselves through email, web forms, phone calls, meetings and other situations where the person or organization provides their information. Register information may also be collected and updated from other sources (websites, requests for proposals, quotations, government registers, etc.).

Processing of data

Data is processed internally at North Patrol, and information is not disclosed to entities outside North Patrol Ltd except for IT service providers.

Regular disclosures of data and transfers outside the EU or EEA

Information may be transferred to service providers, chosen by the data controller who processes data, on behalf of the data controller, based on a mutual agreement. The data controller has ensured that service providers comply with data protection legislation.

The service providers used may process data outside the EU/EEA, including in the United States. The data controller has ensured that service providers are committed to the secure processing of European data in the United States.

Principles of register protection

Care and diligence are applied in processing register information and data processed by information systems is adequately protected. Backup and technical protection against data breaches, etc., are entrusted to professional service providers.

Only designated employees of the data controller have access to the information contained in the register. All employees of the data controller sign a confidentiality commitment, where the employee undertakes not to disclose confidential information acquired in their work.

Right of inspection, prohibition and correction of information

Every person in the register has the right to check the information stored about them in the register and request correction of any incorrect information, completion of incomplete information or deletion of information unnecessary for the purpose of processing. The registered person also has the right to prohibit the data controller from processing their information for direct marketing, distance selling and other direct marketing, as well as market and opinion research.

If a person wants to check the information stored about them or request corrections, the request must be sent in writing or by email to the contact person of the data controller. The data controller may require the requester to prove their identity, if necessary. The data controller responds to the customer within the time stipulated in the EU General Data Protection Regulation (usually within a month).


North Patrol Ltd’s website does not use cookies to collect user information for statistical or marketing purposes.

Purpose of the statement

This is a combined register description and information document according to the Finnish Personal Data Act (523/1999: 10 § and 24 §) and the EU General Data Protection Regulation (679/2016: Articles 12 and 13).

Prepared on May 22, 2018. Last modification on August 21, 2023.

About North Patrol

We are a team of ten consultants, all of whom are experienced designers and technology experts. Every year we design and prepare over 50 different online services and information systems. Our customer satisfaction is very high (9.5 out of 10), and we have helped many customers transform their digital services.

Read more about us

How we differ from our competitors?

  • We specialize in digital service design

    We specialize in high-quality design and requirements specification of digital services. Our mission is to help customers succeed in their software project by creating the best possible foundation for implementation – whether it is an agile implementation done inhouse, a project done with a partner, or a publicly tendered project.

  • We don't sell coding or licenses

    Many software companies recommend software solutions that they also implement themselves. We don’t do that. We don’t do software implementation projects or have partnerships with technology providers. Our perspective on the software market is broad, as it should be for our customers. Our goal is always to find the best possible software solution for our customer, whether it’s a custom-built solution, a SaaS service, an open-source platform, or a combination of these.

  • We are realistic and forward-thinking

    We design digital service concepts, implementation methods and architectures that are sustainable and can be further developed. We place great importance on the feasibility of software solutions, the availability of good partners and the predictability of costs.

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