About us

North Patrol is an information system consultancy specializing in the design of digital services. We shape ideas into a vision and service concept, identify the best architectural and technological solutions, design a functional user experience and competitively tender the ideal partner for implementation.

We don’t sell implementation projects or licenses; we are genuinely on the client’s side.

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Top experts


Customer satisfaction

  • Good planning leads to success

    The work done during the project preparation phase serves as the foundation for more detailed planning during the execution, enabling a smoother implementation phase and a more predictable budget for the customer. A good preparation phase also involves engaging the customer’s own organization, providing the project with better work peace and a more favorable reception during the implementation phase. North Patrol specializes in project preparation and early-stage planning.

  • Quality planning offers customers various options

    We carry out concrete definition and modeling work for various digital services. We interview business experts, clients and other key individuals. We analyze and prioritize gathered requirements. We formulate various scenarios for implementation, evaluating their costs and suitability, together with the customer’s project team.

    Offering customers options and different ways to solve challenges is important to us. Sometimes it means having two different user interface prototypes, three different technology architectures or competing cost structure models – or all of these. We don’t have just one model for doing things, therefore, we aim to provide our customers with various alternatives for problem-solving.
    We believe that offering these alternatives and designing them is a crucial part of quality digital service and information system planning.

  • Quality requirements specification enhances agile projects

    We design service concepts, implementation methods, and architectures that stand the test of time and support ongoing development. We seek forward-thinking solutions that help advance your goals, are compatible, and protect your budget throughout their lifecycle.

    A quality requirements specification is our way of documenting these early-stage plans as requirements and a clear description of what is to be accomplished. This creates a shared understanding for both the client and the execution team of what needs to be achieved.

    Requirements specification in the initial stages of a project is also a key factor in high-quality tendering.

  • A truly impartial party can help with tendering

    As a truly impartial operator, we can assist in technology and partner selections. We facilitate numerous tendering processes annually and have developed processes and methods for conducting high-quality tendering. It is important to us not only that the customer receives a good contract, but the tendering process itself is high quality and interactive. For this reason, many vendors gladly participate in tendering organized by us and offer their best resources for these.

  • Data insights provide facts for decision-making

    We have an exceptionally good understanding of the Finnish software industry. We read nearly 1000 quotations annually and have extensive discussions with various agencies. In addition to this daily expert work, we constantly conduct self-funded research, focusing particularly on online technologies and the prevalence of different system solutions.

    All of this gives us a unique experiential foundation to assess the strengths, weaknesses, realistic budgets and workload required from customers for various solutions.


Customer organizations




Data insights


  • The company’s office is located in the heart of Helsinki, on Fabianinkatu, across from the Stock Exchange Building.
  • The official visiting and mailing address of the company is:
    Fabianinkatu 31 C, 4th floor, 00100 Helsinki


  • The founders are Sami Kalanen and Perttu Tolvanen, who are still the principal owners of the company.
  • Currently, several consultants within the company are also shareholders.


  • The company’s annual turnover is approximately one million euros.
  • The company’s Business ID is 2493483-6

Projects we've worked on

We serve hundreds of organizations from various industries, including public administration and advocacy organizations. Here are examples of different projects we have undertaken.

Our customer references

Customer service channels

The Guides and Scouts of Finland

February 2023 –

Scouting digital services concept development, roadmap, service design of processes, technology recommendations

National Audit Office of Finland

August 2022 – March 2023

Transparency Register requirement specification and procurement

Technology Industries of Finland

June 2022 – May 2023

Preliminary study, requirement specification, and procurement for digital services

Opintotoiminnan Keskusliitto

May 2022 – September 2022

Architecture and Development Plan for the Education Management Information System

Bank of Finland

December 2021 – March 2022

Preliminary Study for a Secure Extranet


December 2021 – June 2022

Content management system requirement specification and procurement

The Housing Finance and Development Centre of Finland, Ara

October 2021 – March 2022

Support for the Procurement of the Right of Occupancy Queue Number Register

Opintotoiminnan Keskusliitto

March 2021 – December 2021

Requirements Specification and Tendering for the API and Integration Solution

Digital marketing

Rejlers AB

May 2023 –

Preliminary Study and Procurement Support for Website Renewal

South-Eastern Finland University of Applied Sciences

May 2023 –

Requirement Specification and Tendering for the XAMK.fi Website

Turku University of Applied Sciences

February 2023 – October 2023

Preliminary study, concept development, definition, and procurement of the website

VTT Technical Research Centre of Finland

February 2023 – June 2023

Enhancement of service pathways for the VTT Website

The Automobile and Touring Club of Finland, Autoliitto

January 2023 – August 2023

Specification and Procurement Support for Moottori.fi Online Magazine

The Trade Union of Education in Finland, OAJ

November 2022 –

Planning and Implementation of the OAJ.fi Website Concept Renewal

Ramirent Finland

October 2022 – July 2023

Conceptualization, specification, and technology and supplier selection for the website renovation

Peikko Group

May 2022 – November 2022

Preliminary Study for the Website Renewal

Digital workplace

Metropolia University of Applied Sciences

April 2023 – June 2023

Evaluation of Intranet Concept and Technology Options

The Finnish Heritage Agency

April 2023 – November 2023

Intranet Pre-Study

Legal Register Centre of Finland

November 2022 – January 2023

Consultation on the Preliminary Study of the Intranet for the Ministry of Justice's Administrative Sector

City of Kokkola

September 2022 – January 2023

Intranet Design and Specification

Wellbeing services county of South Ostrobothnia

April 2022 – May 2022

Intranet Requirements Specification

The Automobile and Touring Club of Finland, Autoliitto

March 2022 – June 2022

Intranet Specification and Procurement Support

Yliopiston Apteekki

January 2022 – June 2022

Intranet specification and procurement

LUT University

January 2022 – June 2022

Staff Intranet Requirements Specification and Tendering



December 2022 –

Requirement specification and procurement of websites

Laurea University of Applied Sciences

May 2022 – November 2022

Requirement Specification for Education Online Store

EMMA – Espoo Museum of Modern Art

December 2021 – March 2022

Preliminary Study for the EMMA Online Shop Project

Duell Bike-Center

September 2021 – March 2022

E-commerce Preliminary Study, Technology Selection, and Tendering Process


August 2021 – November 2021

E-commerce Preliminary Study

Manner Taidetarvikkeet

June 2021 – March 2022

Procurement of an E-commerce Platform and Enterprise Resource Planning System


December 2020 – August 2021

Preliminary study, specification, and procurement for the e-commerce renovation


September 2020 – December 2020

Development vision and preliminary study for digital services


City of Rauma

August 2023 –

Website Definition and Procurement Support

Lapland University Consortium

June 2023 –

Requirement Specification and Tendering for Websites

Municipality of Tuusula

May 2023 –

Website specification and procurement

Legal Register Centre of Finland

May 2023 –

Preliminary Study for the Website Renewal of the Ministry of Justice's Administrative Sector

Tampere University

May 2023 –

Consulting on the development plan for online services

The Finnish Diabetes Association

April 2023 – June 2023

Website Concept Design

Metsähallitus, Parks and Wildlife Finland

March 2023 – September 2023

Procurement of the Content Management Solution for Metsähallitus Hiking Destinations and Services

City of Vantaa

March 2023 – June 2023

Consultation on the development of content for Vantaa.fi website

Read our latest data insight report

Data insights

SaaS search solutions in Finnish websites in 2023

63 weeks ago

These days, internal search functions for websites are more and more often implemented as separate SaaS (Software as a Service) services. This can simply mean that a cloud-based search engine crawls the site regularly and forms a search index based on the contents and descriptive information of the site. In this case, only a search field and the user interface needed to present the search results need to be added to the actual site.

As part of our last year´s Web technology data report covering 2,500 noticeable Finnish websites, we also looked into which SaaS-based search solutions have been used on the sites. This article discusses the share of SaaS search solutions in Finland and a little bit in other parts of the world, and what the solutions are suitable or not suitable for. 

Get in touch

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About North Patrol

We are a team of ten consultants, all of whom are experienced designers and technology experts. Every year we design and prepare over 50 different online services and information systems. Our customer satisfaction is very high (9.5 out of 10), and we have helped many customers transform their digital services.

Read more about us

How we differ from our competitors?

  • We specialize in digital service design

    We specialize in high-quality design and requirements specification of digital services. Our mission is to help customers succeed in their software project by creating the best possible foundation for implementation – whether it is an agile implementation done inhouse, a project done with a partner, or a publicly tendered project.

  • We don't sell coding or licenses

    Many software companies recommend software solutions that they also implement themselves. We don’t do that. We don’t do software implementation projects or have partnerships with technology providers. Our perspective on the software market is broad, as it should be for our customers. Our goal is always to find the best possible software solution for our customer, whether it’s a custom-built solution, a SaaS service, an open-source platform, or a combination of these.

  • We are realistic and forward-thinking

    We design digital service concepts, implementation methods and architectures that are sustainable and can be further developed. We place great importance on the feasibility of software solutions, the availability of good partners and the predictability of costs.

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