We are a team of ten consultants, all of whom are experienced designers and technology experts. Every year we design and prepare over 50 different online services and information systems. Our customer satisfaction is very high (9.5 out of 10), and we have helped many customers transform their digital services.

We specialize in digital service design

We specialize in high-quality design and requirements specification of digital services. Our mission is to help customers succeed in their software project by creating the best possible foundation for implementation – whether it is an agile implementation done inhouse, a project done with a partner, or a publicly tendered project.

We don't sell coding or licenses

Many software companies recommend software solutions that they also implement themselves. We don’t do that. We don’t do software implementation projects or have partnerships with technology providers. Our perspective on the software market is broad, as it should be for our customers. Our goal is always to find the best possible software solution for our customer, whether it’s a custom-built solution, a SaaS service, an open-source platform, or a combination of these.

We are realistic and forward-thinking

We design digital service concepts, implementation methods and architectures that are sustainable and can be further developed. We place great importance on the feasibility of software solutions, the availability of good partners and the predictability of costs.

Category: Concept and service design for digital channels

Case Metsähallitus: Small customizations ensured a better than expected intranet

CASE: M2-Kodit online service helps to find a rental apartment

Case: UEF online service is made for its users

Case: Uponor’s new intranet brings the entire organization together

Complete reorganization of the HSY.fi concept was worth it

CASE: Lahti municipality’s website stands out

Case: The service directory plays a key role for the staff intranet of the University of Oulu

Case: Ramirent’s Intranet – triumph over adversity

Case: Åbo Akademi implemented a bilingual intranet with O365

Case: intranet for the employees of the City of Tampere

Ingredients for utilizing web analytics

CASE: Tax.fi user-friendliness fine-tuned through testing

Good news: web sites ARE getting better

Different conceptual approaches to self-service channels

National flag is not a language symbol

When do mobile apps make sense?

Lumo Kotinyt.fi service was tailor made

Intranets in large enterprises

Multilanguage management: US style vs. European style

To personalize or not to personalize?

Two models for buying a web project

Facing an extranet challenge? Identity and access management as a solution

Renewing an existing digital service – From chaos to an organized roadmap

How to buy concept design—10 tips for cost-effectiveness

Project story: Responsive web design propels former front runner back to the lead

Concept design done right

About North Patrol

How we differ from our competitors?

We specialize in digital service design

We don't sell coding or licenses

We are realistic and forward-thinking

Psst, would you like to browse our site in Finnish? Most of our reports and expert articles are available only on our Finnish site.