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Original North Patrol Report

Report: Web platforms in Finland 2024

75 weeks ago

North Patrol helps you succeed in your next project

North Patrol is a consulting firm specialized in the design of digital services and information systems. We shape ideas into a vision and service concept, find the best architecture and technology solutions, design a functional user experience, and tender the ideal partner for implementation work.

We do not sell implementation projects or licenses; we are genuinely on the client’s side.

In addition, we support our customers in project management and planning the next releases of the digital service. Our typical customers are large companies headquartered in Finland.

Customer case stories

Rejlers renews its websites to drive growth with the support of North Patrol

33 weeks ago

In the spring of 2023, engineering consultancy firm Rejlers faced a challenge: its website needed an overhaul, but the key question was how to approach it. Rejlers enlisted North Patrol to help plan and design its new online service. The collaboration proved successful, with North Patrol supporting Rejlers through to the launch of the revamped site.

Case: The Finnish Transparency Register – North Patrol helped with the requirements definition and tendering process

89 weeks ago

Finland implemented its long-prepared transparency register on January 1, 2024, as the transparency register law came into effect. The transparency register is a system where lobbyists for companies and associations must disclose how they attempt to influence decision-makers. North Patrol acted as the project’s consultant partner in the preparation, requirements specifications, and tendering process.

Case: Ramirent renewed its digital services with a customer-centric approach – North Patrol provided consulting support for the project

89 weeks ago

Ramirent Finland Oy (Ltd) is a leading construction equipment rental company in Finland, serving its customers nationwide through a network of over 60 rental outlets. The company’s customer base is extensive and diverse. While the construction industry represents Ramirent’s largest single customer group, its clientele also includes installation companies, industrial facilities, shipyards, municipal and government agencies, as well as private households.

North Patrol supported Ramirent in a comprehensive digital service renewal, assisting the company throughout various stages of the project.

Case Metsähallitus: New intranet for 1000+ employees – North Patrol as concept and tendering partner

164 weeks ago

Customizable tool links, improved search and people search functions – these features don´t come standard with the modern SharePoint Online intranet, but are all small customizations which took the intranet of Metsähallitus to a whole new level. 

Case Solita: New intranet on Unily platform – North Patrol as technology advisor

180 weeks ago

A new era in workplace communication dawned for the people of Solita, when the new intranet, Insider, opened in March 2022. Insider is an intranet solution based on the Unily product, which was adjusted to meet Solita’s needs. In Finland, intranets made on existing products are rare, as Microsoft’s products are the preferred intranet tools. What is Insider like and why did Solita end up with the product, even though they have a lot of different tools and especially know-how in their organization?

This is how we can help

  1. Prestudy

    • Business goals
    • User needs
    • Preliminary service concept
    • Core contents and functionalities
    • Architecture and implementation technologies, potential suppliers
    • Project phasing and schedule
    • Assessment of costs and resource needs

    Defining goals and identifying service concepts

    Selecting architecture and technology options

    Planning a roadmap and estimating costs

  2. Requirements specification

    • Concept description and documentation
    • Contents, content types, structure
    • Usability, navigation logic, user interfaces, prototypes
    • Descriptions of functionalities
    • Technology solutions, performance, integrations with other systems, etc.

    Concept design

    Specifying requirements

  3. Tendering

    • Planning the tendering process
    • Creating a request for proposal documentation
    • Sending a request for a proposal
    • Evaluation and comparison of proposals
    • Supporting with partner choice
    • Contract negotiations

    Request for proposal

    Comparing proposals and support with choosing the partner

  4. Support during the implementation phase

    • Project manager and team support
    • Onboarding the implementation partner
    • Content design and production support
    • Quality control of the final results

Our reports

Report: Web platforms in Finland 2024

75 weeks ago

We at North Patrol updated our analysis of Finnish web technologies. We analyzed the websites of 2500 different organizations, including a comprehensive sample of large corporations, online stores, public administration organizations, and associations. This first review article of this year’s survey focuses on the platforms of the main websites of these organizations.

Report: Public IT Contracts in Finland – 1.6 billion euros

83 weeks ago

North Patrol analysed all public IT procurement contracts made in 2023. We analysed and categorised the data based on the subject of procurement, the contracting organisation, the contract value, and the selected suppliers. At the same time, we assessed how genuine and transparent the competition in public IT procurement is.

Report: SaaS search solutions in Finnish websites

137 weeks ago

These days, internal search functions for websites are more and more often implemented as separate SaaS (Software as a Service) services. This can simply mean that a cloud-based search engine crawls the site regularly and forms a search index based on the contents and descriptive information of the site. In this case, only a search field and the user interface needed to present the search results need to be added to the actual site.

As part of our last year´s Web technology data report covering 2,500 noticeable Finnish websites, we also looked into which SaaS-based search solutions have been used on the sites. This article discusses the share of SaaS search solutions in Finland and a little bit in other parts of the world, and what the solutions are suitable or not suitable for. 

Report: The most popular Headless CMS products in Finland and in the Nordic countries

145 weeks ago

The online presence of an organization usually includes many channels. Practically everyone has a website and almost everyone uses some social media platform, too. Slightly larger players have several online services for different needs: website, online store, campaign pages, etc. For example services from partners, mobile apps, and various means of digital marketing can be used to add to the digital presence.

Today, there is also discussion around composable entities. There is composable commerce, composable DXP, Digital Experience Platform, and composable architecture.

Report: The most popular platforms for collaborating in Finland: Miro, Mural, Trello and Howspace

156 weeks ago

There is a wide selection of digital tools available for sharing ideas and know-how, planning together, or discussing and reviewing plans together. Many of them are reasonably priced or even free. These so-called collaboration platforms can be used to support the work of different teams, the sharing of learning and expertise, the facilitation of remote meetings, or they can replace the use of traditional flipcharts and notepads with new digital working methods. 

In our recent Digital work environment 2022 report collaboration platforms  Miro, Mural, Trello, and Howspace showed to be the most popular in Finland.

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About North Patrol

We’re eight experienced consultants — designers and technology specialists — focused on vendor-neutral, practical results. Every year, we complete 30-40 customer engagements with customer satisfaction at 9.5/10. Clients come to us to make confident decisions and deliver better digital services.

Read more about us

How to work with us

  • Small consulting engagement

    A small engagement is ideal when you need a clear answer to a specific question, a tough decision supported by independent analysis, or simply a quick outside view.

    Pricing is a fixed fee agreed in advance to keep things predictable, and getting started is as simple as sharing your goals and any background material so we can propose a crisp scope and price.

  • Prestudy & feasibility evaluation projects

    A prestudy is the right choice when you are framing a larger initiative, building internal alignment, or testing whether an idea is worth pursuing — for example a platform change, a new digital service, a consolidation effort, or an AI/automation use case.

    In four to eight weeks we interview key stakeholders, map needs, assess the current state across content, architecture, integrations, and governance, and combine vendor‑neutral market insight with technical feasibility and risk analysis.

    We then outline effort, budget, and timeline ranges with clear assumptions and scenarios, and we shape a high‑level solution concept and target architecture sketch.

  • Supervision & quality control for technical implementation

    Independent supervision is most effective when you already have a delivery partner and want oversight that keeps scope, quality, and budget on track.

    We manage risks, provide executive‑level updates, support acceptance testing, and conduct readiness reviews before go‑live.

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