Starting an ecommerce renewal project? North Patrol’s team helps you understand customer needs, clarify business requirements and find the best digital solutions to meet your goals.

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Clarifying the digital business concept

  • Determining the business objectives and aspirations
  • Prioritizing goals
  • Understanding customer needs
  • Outlining the overall picture
  • Documenting the service concept

Designing the implementable solution

  • Selecting the right solutions and means
  • Total feasibility
  • Assessment and consideration of resources
  • Market knowledge
  • E-commerce solutions
  • Integrations
  • Requirements specification

Finding the right partner

  • Needs and preferences for the implementation partner
  • Request for proposal documentation
  • Conducting the tendering process
  • Evaluation of proposals
  • Support in partner selection

A successful ecommerce requires understanding customer needs, clarifying business requirements and goals and finding digital solutions that best meet these requirements. The best conditions for success are created by taking a holistic approach and choosing the right tools, channels and technical solutions in line with goals – without forgetting the necessary resources.

At North Patrol, we approach digital business and online stores comprehensively. We leverage our exceptionally broad market knowledge for the benefit of our clients. Taking into account the unique characteristics of each business environment, we assist in finding the most suitable solutions that create conditions for long-term growth in digital sales.

As an impartial party, we are well-versed in various operators and technologies. We also see beyond the surface of current trends. We believe that thorough project preparation pays off in the long run. Our goal is to collaboratively create a holistic solution that, in addition to boosting sales and streamlining operations, provides a high-quality customer experience. It should also be manageable and scalable, keeping future needs in mind.

This is how we can help

Projects we've worked on

VTT Technical Research Centre of Finland

February 2023 – June 2023

Enhancement of service pathways for the VTT Website


December 2022 –

Requirement specification and procurement of websites

Ramirent Finland

October 2022 – July 2023

Conceptualization, specification, and technology and supplier selection for the website renovation

Technology Industries of Finland

June 2022 – May 2023

Preliminary study, requirement specification, and procurement for digital services

Laurea University of Applied Sciences

May 2022 – November 2022

Requirement Specification for Education Online Store

EMMA – Espoo Museum of Modern Art

December 2021 – March 2022

Preliminary Study for the EMMA Online Shop Project


December 2021 – June 2022

Content management system requirement specification and procurement

Turku University of Applied Sciences

November 2021 – March 2023

Concept development of service paths

Read our latest data insight report related to ecommerce

Data insights

The most popular Headless CMS products in Finland and in the Nordic countries

76 weeks ago

The online presence of an organization usually includes many channels. Practically everyone has a website and almost everyone uses some social media platform, too. Slightly larger players have several online services for different needs: website, online store, campaign pages, etc. For example services from partners, mobile apps, and various means of digital marketing can be used to add to the digital presence.

Today, there is also discussion around composable entities. There is composable commerce, composable DXP, Digital Experience Platform, and composable architecture.

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About North Patrol

We are a team of ten consultants, all of whom are experienced designers and technology experts. Every year we design and prepare over 50 different online services and information systems. Our customer satisfaction is very high (9.5 out of 10), and we have helped many customers transform their digital services.

Read more about us

How we differ from our competitors?

  • We specialize in digital service design

    We specialize in high-quality design and requirements specification of digital services. Our mission is to help customers succeed in their software project by creating the best possible foundation for implementation – whether it is an agile implementation done inhouse, a project done with a partner, or a publicly tendered project.

  • We don't sell coding or licenses

    Many software companies recommend software solutions that they also implement themselves. We don’t do that. We don’t do software implementation projects or have partnerships with technology providers. Our perspective on the software market is broad, as it should be for our customers. Our goal is always to find the best possible software solution for our customer, whether it’s a custom-built solution, a SaaS service, an open-source platform, or a combination of these.

  • We are realistic and forward-thinking

    We design digital service concepts, implementation methods and architectures that are sustainable and can be further developed. We place great importance on the feasibility of software solutions, the availability of good partners and the predictability of costs.

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