About us

North Patrol is an information system consultancy specializing in the design of digital services. We shape ideas into a vision and service concept, identify the best architectural and technological solutions, design a functional user experience and competitively tender the ideal partner for implementation.

We don’t sell implementation projects or licenses; we are genuinely on the client’s side.

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2012

Founded

10

Experts

9,5/10

Customer satisfaction

  • Good planning leads to success

    The work done during the project preparation phase serves as the foundation for more detailed planning during the execution, enabling a smoother implementation phase and a more predictable budget for the customer. A good preparation phase also involves engaging the customer’s own organization, providing the project more favorable reception during the roll-out phase.

    North Patrol specializes in project preparation and early-stage planning for information systems.

  • Good requirements specification benefits also agile projects

    A solid requirements specification is our way of documenting early-stage plans as requirements and describe what is to be accomplished. This creates a shared understanding for both the client and the software development team of what needs to be achieved.

    Good requirements specification in the initial stages of a project is also a key factor in high-quality tendering.

  • A truly impartial party can help with tendering

    As a truly impartial operator, we can assist in technology and partner selections. We facilitate numerous tendering processes annually and have developed processes and methods for conducting high-quality tendering. It is important to us not only that the customer receives a good contract, but the tendering process itself is high quality and interactive. For this reason, many vendors gladly participate in tendering organized by us and offer their best resources for these.

  • Research provides facts for decision-making

    We have an exceptionally good understanding of the Finnish software industry. We read nearly 1000 quotations annually and have extensive discussions with various agencies. In addition to this daily expert work, we constantly conduct self-funded research, focusing particularly on web technologies and the prevalence of different system solutions.

    All of this gives us a unique foundation to assess the strengths, weaknesses, realistic budgets and workload required from customers for various solutions.

303

Customer organizations

694

Projects completed

53

Reports published

Location

  • The company’s office is located in the heart of Helsinki, in Aikataulu building, a block away from central railway station.
  • The official visiting and mailing address of the company is:
    Ateneuminkuja 2 C, 4th floor, 00100 Helsinki

Ownership

  • The founders are Sami Kalanen and Perttu Tolvanen, who are still the principal owners of the company.
  • Currently, several consultants within the company are also shareholders.

Financials

  • The company’s annual turnover is approximately one million euros.
  • The company’s Business ID is 2493483-6

Latest customer case story

Rejlers renews its websites to drive growth with the support of North Patrol

33 weeks ago

In the spring of 2023, engineering consultancy firm Rejlers faced a challenge: its website needed an overhaul, but the key question was how to approach it. Rejlers enlisted North Patrol to help plan and design its new online service. The collaboration proved successful, with North Patrol supporting Rejlers through to the launch of the revamped site.

Latest report

Report: Web platforms in Finland 2024

75 weeks ago

We at North Patrol updated our analysis of Finnish web technologies. We analyzed the websites of 2500 different organizations, including a comprehensive sample of large corporations, online stores, public administration organizations, and associations. This first review article of this year’s survey focuses on the platforms of the main websites of these organizations.

Projects we've worked on

We serve hundreds of organizations from various industries, including public administration and advocacy organizations. Here are examples of different projects we have undertaken.

Our customer references

Customer service channels

The Guides and Scouts of Finland

February 2023 –

Scouting digital services concept development, roadmap, service design of processes, technology recommendations

National Audit Office of Finland

August 2022 – March 2023

Transparency Register requirement specification and procurement

Technology Industries of Finland

June 2022 – May 2023

Preliminary study, requirement specification, and procurement for digital services

Bank of Finland

December 2021 – March 2022

Preliminary Study for a Secure Extranet

Veikkaus – gaming company owned by the Finnish State

December 2021 – June 2022

Content management system requirement specification and procurement

The Housing Finance and Development Centre of Finland, Ara

October 2021 – March 2022

Support for the Procurement of the Right of Occupancy Queue Number Register

Finnish Centre for Pensions, Eläketurvakeskus

February 2021 – October 2021

Concept Design and Tendering of the Occupational Pension Law Service (telp.fi)

Finnish literary copyright society, Sanasto

November 2020 – June 2022

Audit and Procurement Support for the 'My Sanasto' Project

Digital marketing

Rejlers AB – a leading engineering consultancy firm in the Nordic region

May 2023 –

Preliminary Study and Procurement Support for Website Renewal

Turku University of Applied Sciences

February 2023 – October 2023

Preliminary study, concept development, definition, and procurement of the website

VTT Technical Research Centre of Finland

February 2023 – June 2023

Enhancement of service pathways for the VTT Website

The Automobile and Touring Club of Finland, Autoliitto

January 2023 – August 2023

Specification and Procurement Support for Moottori.fi Online Magazine

The Trade Union of Education in Finland, OAJ

November 2022 –

Planning and Implementation of the OAJ.fi Website Concept Renewal

Ramirent Finland

October 2022 – July 2023

Conceptualization, specification, and technology and supplier selection for the website renovation

Peikko Group

May 2022 – November 2022

Preliminary Study for the Website Renewal

The Automobile and Touring Club of Finland

October 2021 – February 2022

Website Concept, Specification, and Tendering Process

Digital workplace

Metropolia University of Applied Sciences

April 2023 – June 2023

Evaluation of Intranet Concept and Technology Options

The Finnish Heritage Agency

April 2023 – November 2023

Intranet Pre-Study

Legal Register Centre of Finland

November 2022 – January 2023

Consultation on the Preliminary Study of the Intranet for the Ministry of Justice's Administrative Sector

The University Pharmacy – pharmacy conglomerate in Finland

January 2022 – June 2022

Intranet specification and procurement

LUT University

January 2022 – June 2022

Staff Intranet Requirements Specification and Tendering

Traficom – The Finnish Transport and Communications Agency

November 2021 – September 2022

Intranet preliminary study and requirement specification

University of Turku

November 2021 – March 2023

Concept for developing Intranet content

University of Helsinki

October 2021 – November 2022

Preliminary Study on Wiki Platforms

Ecommerce

Veho Group – retailer and distributor of Mercedes-Benz

December 2022 –

Requirement specification and procurement of websites

Laurea University of Applied Sciences

May 2022 – November 2022

Requirement Specification for Education Online Store

EMMA – Espoo Museum of Modern Art

December 2021 – March 2022

Preliminary Study for the EMMA Online Shop Project

Duell Bike-Center

September 2021 – March 2022

E-commerce Preliminary Study, Technology Selection, and Tendering Process

Teleste – a leading international provider of broadband, security and information technologies

September 2020 – December 2020

Development vision and preliminary study for digital services

Paulig

January 2020 – April 2020

Consultation on the Tendering of the B2B E-commerce Solution

Paulig

September 2019 – December 2019

Technology Assessment of E-commerce, Digital Marketing, and Communication Platforms

Stockmann

May 2019 – June 2019

Support for Technology and Partner Selection for the E-commerce Solution

Websites

Lapland University Consortium

June 2023 –

Requirement Specification and Tendering for Websites

Legal Register Centre of Finland

May 2023 –

Preliminary Study for the Website Renewal of the Ministry of Justice's Administrative Sector

Tampere University

May 2023 –

Consulting on the development plan for online services

Metsähallitus, Parks and Wildlife Finland

March 2023 – September 2023

Procurement of the Content Management Solution for Metsähallitus Hiking Destinations and Services

City of Vantaa

March 2023 – June 2023

Consultation on the development of content for Vantaa.fi website

Foreign Ministry of Finland

January 2023 – June 2023

Support for the procurement of WordPress solutions

Church Council of Finland

November 2022 – January 2023

Technology study for the Church's common web publishing platform

Prime Minister’s Office of Finland

September 2022 – November 2022

Consulting on concept models for crisis communication

Get in touch

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About North Patrol

We’re eight experienced consultants — designers and technology specialists — focused on vendor-neutral, practical results. Every year, we complete 30-40 customer engagements with customer satisfaction at 9.5/10. Clients come to us to make confident decisions and deliver better digital services.

Read more about us

How to work with us

  • Small consulting engagement

    A small engagement is ideal when you need a clear answer to a specific question, a tough decision supported by independent analysis, or simply a quick outside view.

    Pricing is a fixed fee agreed in advance to keep things predictable, and getting started is as simple as sharing your goals and any background material so we can propose a crisp scope and price.

  • Prestudy & feasibility evaluation projects

    A prestudy is the right choice when you are framing a larger initiative, building internal alignment, or testing whether an idea is worth pursuing — for example a platform change, a new digital service, a consolidation effort, or an AI/automation use case.

    In four to eight weeks we interview key stakeholders, map needs, assess the current state across content, architecture, integrations, and governance, and combine vendor‑neutral market insight with technical feasibility and risk analysis.

    We then outline effort, budget, and timeline ranges with clear assumptions and scenarios, and we shape a high‑level solution concept and target architecture sketch.

  • Supervision & quality control for technical implementation

    Independent supervision is most effective when you already have a delivery partner and want oversight that keeps scope, quality, and budget on track.

    We manage risks, provide executive‑level updates, support acceptance testing, and conduct readiness reviews before go‑live.

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