About us

North Patrol is an information system consultancy specializing in the design of digital services. We shape ideas into a vision and service concept, identify the best architectural and technological solutions, design a functional user experience and competitively tender the ideal partner for implementation.

We don’t sell implementation projects or licenses; we are genuinely on the client’s side.

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2012

Founded

10

Experts

9,5/10

Customer satisfaction

  • Good planning leads to success

    The work done during the project preparation phase serves as the foundation for more detailed planning during the execution, enabling a smoother implementation phase and a more predictable budget for the customer. A good preparation phase also involves engaging the customer’s own organization, providing the project more favorable reception during the roll-out phase.

    North Patrol specializes in project preparation and early-stage planning for information systems.

  • Good requirements specification benefits also agile projects

    A solid requirements specification is our way of documenting early-stage plans as requirements and describe what is to be accomplished. This creates a shared understanding for both the client and the software development team of what needs to be achieved.

    Good requirements specification in the initial stages of a project is also a key factor in high-quality tendering.

  • A truly impartial party can help with tendering

    As a truly impartial operator, we can assist in technology and partner selections. We facilitate numerous tendering processes annually and have developed processes and methods for conducting high-quality tendering. It is important to us not only that the customer receives a good contract, but the tendering process itself is high quality and interactive. For this reason, many vendors gladly participate in tendering organized by us and offer their best resources for these.

  • Research provides facts for decision-making

    We have an exceptionally good understanding of the Finnish software industry. We read nearly 1000 quotations annually and have extensive discussions with various agencies. In addition to this daily expert work, we constantly conduct self-funded research, focusing particularly on web technologies and the prevalence of different system solutions.

    All of this gives us a unique foundation to assess the strengths, weaknesses, realistic budgets and workload required from customers for various solutions.

303

Customer organizations

694

Projects completed

53

Reports published

Location

  • The company’s office is located in the heart of Helsinki, on Fabianinkatu, across from the Stock Exchange Building.
  • The official visiting and mailing address of the company is:
    Fabianinkatu 31 C, 4th floor, 00100 Helsinki

Ownership

  • The founders are Sami Kalanen and Perttu Tolvanen, who are still the principal owners of the company.
  • Currently, several consultants within the company are also shareholders.

Financials

  • The company’s annual turnover is approximately one million euros.
  • The company’s Business ID is 2493483-6

Latest customer case story

Case: The Finnish Transparency Register – North Patrol helped with the requirements definition and tendering process

45 weeks ago

Finland implemented its long-prepared transparency register on January 1, 2024, as the transparency register law came into effect. The transparency register is a system where lobbyists for companies and associations must disclose how they attempt to influence decision-makers. North Patrol acted as the project’s consultant partner in the preparation, requirements specifications, and tendering process.

Latest report

Report: Web platforms in Finland 2024

31 weeks ago

We at North Patrol updated our analysis of Finnish web technologies. We analyzed the websites of 2500 different organizations, including a comprehensive sample of large corporations, online stores, public administration organizations, and associations. This first review article of this year’s survey focuses on the platforms of the main websites of these organizations.

Projects we've worked on

We serve hundreds of organizations from various industries, including public administration and advocacy organizations. Here are examples of different projects we have undertaken.

Our customer references

Customer service channels

The Guides and Scouts of Finland

February 2023 –

Scouting digital services concept development, roadmap, service design of processes, technology recommendations

National Audit Office of Finland

August 2022 – March 2023

Transparency Register requirement specification and procurement

Technology Industries of Finland

June 2022 – May 2023

Preliminary study, requirement specification, and procurement for digital services

Bank of Finland

December 2021 – March 2022

Preliminary Study for a Secure Extranet

Veikkaus – gaming company owned by the Finnish State

December 2021 – June 2022

Content management system requirement specification and procurement

The Housing Finance and Development Centre of Finland, Ara

October 2021 – March 2022

Support for the Procurement of the Right of Occupancy Queue Number Register

Finnish Centre for Pensions, Eläketurvakeskus

February 2021 – October 2021

Concept Design and Tendering of the Occupational Pension Law Service (telp.fi)

Finnish literary copyright society, Sanasto

November 2020 – June 2022

Audit and Procurement Support for the 'My Sanasto' Project

Digital marketing

Rejlers AB – a leading engineering consultancy firm in the Nordic region

May 2023 –

Preliminary Study and Procurement Support for Website Renewal

Turku University of Applied Sciences

February 2023 – October 2023

Preliminary study, concept development, definition, and procurement of the website

VTT Technical Research Centre of Finland

February 2023 – June 2023

Enhancement of service pathways for the VTT Website

The Automobile and Touring Club of Finland, Autoliitto

January 2023 – August 2023

Specification and Procurement Support for Moottori.fi Online Magazine

The Trade Union of Education in Finland, OAJ

November 2022 –

Planning and Implementation of the OAJ.fi Website Concept Renewal

Ramirent Finland

October 2022 – July 2023

Conceptualization, specification, and technology and supplier selection for the website renovation

Peikko Group

May 2022 – November 2022

Preliminary Study for the Website Renewal

The Automobile and Touring Club of Finland

October 2021 – February 2022

Website Concept, Specification, and Tendering Process

Digital workplace

Metropolia University of Applied Sciences

April 2023 – June 2023

Evaluation of Intranet Concept and Technology Options

The Finnish Heritage Agency

April 2023 – November 2023

Intranet Pre-Study

Legal Register Centre of Finland

November 2022 – January 2023

Consultation on the Preliminary Study of the Intranet for the Ministry of Justice's Administrative Sector

The University Pharmacy – pharmacy conglomerate in Finland

January 2022 – June 2022

Intranet specification and procurement

LUT University

January 2022 – June 2022

Staff Intranet Requirements Specification and Tendering

Traficom – The Finnish Transport and Communications Agency

November 2021 – September 2022

Intranet preliminary study and requirement specification

University of Turku

November 2021 – March 2023

Concept for developing Intranet content

University of Helsinki

October 2021 – November 2022

Preliminary Study on Wiki Platforms

Ecommerce

Veho Group – retailer and distributor of Mercedes-Benz

December 2022 –

Requirement specification and procurement of websites

Laurea University of Applied Sciences

May 2022 – November 2022

Requirement Specification for Education Online Store

EMMA – Espoo Museum of Modern Art

December 2021 – March 2022

Preliminary Study for the EMMA Online Shop Project

Duell Bike-Center

September 2021 – March 2022

E-commerce Preliminary Study, Technology Selection, and Tendering Process

Teleste – a leading international provider of broadband, security and information technologies

September 2020 – December 2020

Development vision and preliminary study for digital services

Paulig

January 2020 – April 2020

Consultation on the Tendering of the B2B E-commerce Solution

Paulig

September 2019 – December 2019

Technology Assessment of E-commerce, Digital Marketing, and Communication Platforms

Stockmann

May 2019 – June 2019

Support for Technology and Partner Selection for the E-commerce Solution

Websites

Lapland University Consortium

June 2023 –

Requirement Specification and Tendering for Websites

Legal Register Centre of Finland

May 2023 –

Preliminary Study for the Website Renewal of the Ministry of Justice's Administrative Sector

Tampere University

May 2023 –

Consulting on the development plan for online services

Metsähallitus, Parks and Wildlife Finland

March 2023 – September 2023

Procurement of the Content Management Solution for Metsähallitus Hiking Destinations and Services

City of Vantaa

March 2023 – June 2023

Consultation on the development of content for Vantaa.fi website

Foreign Ministry of Finland

January 2023 – June 2023

Support for the procurement of WordPress solutions

Church Council of Finland

November 2022 – January 2023

Technology study for the Church's common web publishing platform

Prime Minister’s Office of Finland

September 2022 – November 2022

Consulting on concept models for crisis communication

Get in touch

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About North Patrol

We are a team of ten consultants, all of whom are experienced designers and technology experts. Every year we design and prepare over 50 different online services and information systems. Our customer satisfaction is very high (9.5 out of 10), and we have helped many customers transform their digital services.

Read more about us

How we differ from our competitors?

  • We specialize in digital service design

    We specialize in high-quality design and requirements specification of digital services. Our mission is to help customers succeed in their software project by creating the best possible foundation for implementation – whether it is an agile implementation done inhouse, a project done with a partner, or a publicly tendered project.

  • We don't sell coding or licenses

    Many software companies recommend software solutions that they also implement themselves. We don’t do that. We don’t do software implementation projects or have partnerships with technology providers. Our perspective on the software market is broad, as it should be for our customers. Our goal is always to find the best possible software solution for our customer, whether it’s a custom-built solution, a SaaS service, an open-source platform, or a combination of these.

  • We are realistic and forward-thinking

    We design digital service concepts, implementation methods and architectures that are sustainable and can be further developed. We place great importance on the feasibility of software solutions, the availability of good partners and the predictability of costs.

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