Digital workplace

Looking for advice on improving digital workplace tools or intranet? North Patrol’s team helps you design a new intranet concept and select the right tools and technologies for your implementation.

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Clarification of the service concept for digital workplace

  • Organization and user needs
  • Service structure and roles between tools
  • Content architecture, e.g. guidelines and structure
  • Solution for news and topical content
  • Interaction needs among groups and teams

Selecting the best solutions and partner

  • Alignment with the content concept
  • Comprehensive architecture corresponding to organizational requirements
  • Integration needs, user permissions, information security
  • Describing the implementable solution
  • Conducting the tendering process

Content and structure planning

  • Content inventory
  • Designing content structure
  • Site planning
  • Applying content types
  • Content production kick-off
  • Content clinics

A well-implemented digital work environment provides employees with tools for communication, finding information, managing tasks, collaborating and engaging with others internally. An intranet is a key tool for internal communication and it also enables work management, knowledge sharing and employee engagement.

The key to a functional digital work environment is good planning. Using the same technologies, it is possible to build very different intranets and digital work environments, emphasizing the need for comprehensive understanding and the creation of a sound content concept in the planning process. The roles and usage patterns between tools must also be clarified.

At North Patrol, the starting point for the planning process is always the needs of employees and the goals and practices of the organization. We assist organizations in providing the best possible employee experience through a well-designed digital work environment – and ultimately finding the right partner to implement the solution.

How we can help

Projects we've worked on

Metropolia University of Applied Sciences

April 2023 – June 2023

Evaluation of Intranet Concept and Technology Options

The Finnish Heritage Agency

April 2023 – November 2023

Intranet Pre-Study

Legal Register Centre of Finland

November 2022 – January 2023

Consultation on the Preliminary Study of the Intranet for the Ministry of Justice's Administrative Sector

The University Pharmacy – pharmacy conglomerate in Finland

January 2022 – June 2022

Intranet specification and procurement

LUT University

January 2022 – June 2022

Staff Intranet Requirements Specification and Tendering

Traficom – The Finnish Transport and Communications Agency

November 2021 – September 2022

Intranet preliminary study and requirement specification

University of Turku

November 2021 – March 2023

Concept for developing Intranet content

University of Helsinki

October 2021 – November 2022

Preliminary Study on Wiki Platforms

Read our latest data insight report related to digital workplaces

Report: The most popular platforms for collaborating in Finland: Miro, Mural, Trello and Howspace

156 weeks ago

There is a wide selection of digital tools available for sharing ideas and know-how, planning together, or discussing and reviewing plans together. Many of them are reasonably priced or even free. These so-called collaboration platforms can be used to support the work of different teams, the sharing of learning and expertise, the facilitation of remote meetings, or they can replace the use of traditional flipcharts and notepads with new digital working methods. 

In our recent Digital work environment 2022 report collaboration platforms  Miro, Mural, Trello, and Howspace showed to be the most popular in Finland.

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About North Patrol

We’re eight experienced consultants — designers and technology specialists — focused on vendor-neutral, practical results. Every year, we complete 30-40 customer engagements with customer satisfaction at 9.5/10. Clients come to us to make confident decisions and deliver better digital services.

Read more about us

How to work with us

  • Small consulting engagement

    A small engagement is ideal when you need a clear answer to a specific question, a tough decision supported by independent analysis, or simply a quick outside view.

    Pricing is a fixed fee agreed in advance to keep things predictable, and getting started is as simple as sharing your goals and any background material so we can propose a crisp scope and price.

  • Prestudy & feasibility evaluation projects

    A prestudy is the right choice when you are framing a larger initiative, building internal alignment, or testing whether an idea is worth pursuing — for example a platform change, a new digital service, a consolidation effort, or an AI/automation use case.

    In four to eight weeks we interview key stakeholders, map needs, assess the current state across content, architecture, integrations, and governance, and combine vendor‑neutral market insight with technical feasibility and risk analysis.

    We then outline effort, budget, and timeline ranges with clear assumptions and scenarios, and we shape a high‑level solution concept and target architecture sketch.

  • Supervision & quality control for technical implementation

    Independent supervision is most effective when you already have a delivery partner and want oversight that keeps scope, quality, and budget on track.

    We manage risks, provide executive‑level updates, support acceptance testing, and conduct readiness reviews before go‑live.

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