North Patrol

Camilla Heikkilä

Camilla Heikkilä is a specialist in web communications and digital services.

Camilla has a broad experience in communications, particularly in web communications and knowledge of digital services and service design.

Camilla has experience in web concept design, project management, usability testing, content strategies and training users. Camilla has specialized in content design and can help organizations crystallize the content into a working web service, where the users’ needs are taken into account.

Camilla has worked nearly 15 years in communications in different NGOs and with the government. During her career she has had numerous of responsibilities in web project of different sizes.

Articles written by Camilla

A total of 9 articles

Rejlers renews its websites to drive growth with the support of North Patrol

5 March 2025

Case Metsähallitus: New intranet for 1000+ employees – North Patrol as concept and tendering partner

29 August 2022

Digital Work Environment Trends in 2021

26 August 2021

Case: Uponor’s new intranet – North Patrol facilitated the concept design process

1 March 2021

Case: Ramirent’s New Intranet – North Patrol as prestudy consultant

6 August 2020

Case: Åbo Akademi implemented a bilingual intranet with O365

24 April 2020

Case: The new intranet of the University of Helsinki – North Patrol supported in concept design and technology selection

5 March 2020

Survey results: The roles and functions of digital workplaces in Finland

27 February 2019

Case: Peikko Group created several intranets from scratch

6 November 2018

About North Patrol

We’re eight experienced consultants — designers and technology specialists — focused on vendor-neutral, practical results. Every year, we complete 30-40 customer engagements with customer satisfaction at 9.5/10. Clients come to us to make confident decisions and deliver better digital services.

Read more about us

How to work with us

  • Small consulting engagement

    A small engagement is ideal when you need a clear answer to a specific question, a tough decision supported by independent analysis, or simply a quick outside view.

    Pricing is a fixed fee agreed in advance to keep things predictable, and getting started is as simple as sharing your goals and any background material so we can propose a crisp scope and price.

  • Prestudy & feasibility evaluation projects

    A prestudy is the right choice when you are framing a larger initiative, building internal alignment, or testing whether an idea is worth pursuing — for example a platform change, a new digital service, a consolidation effort, or an AI/automation use case.

    In four to eight weeks we interview key stakeholders, map needs, assess the current state across content, architecture, integrations, and governance, and combine vendor‑neutral market insight with technical feasibility and risk analysis.

    We then outline effort, budget, and timeline ranges with clear assumptions and scenarios, and we shape a high‑level solution concept and target architecture sketch.

  • Supervision & quality control for technical implementation

    Independent supervision is most effective when you already have a delivery partner and want oversight that keeps scope, quality, and budget on track.

    We manage risks, provide executive‑level updates, support acceptance testing, and conduct readiness reviews before go‑live.

Finnish site version available — most reports and expert articles are published there.

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