Camilla Heikkilä

Camilla Heikkilä is a specialist in web communications and digital services.

Camilla has a broad experience in communications, particularly in web communications and knowledge of digital services and service design.

Camilla has experience in web concept design, project management, usability testing, content strategies and training users. Camilla has specialized in content design and can help organizations crystallize the content into a working web service, where the users’ needs are taken into account.

Camilla has worked nearly 15 years in communications in different NGOs and with the government. During her career she has had numerous of responsibilities in web project of different sizes.

Articles written by Camilla

A total of 10 articles

Case Metsähallitus: Small customizations ensured a better than expected intranet

29 August 2022

Digital Work Environment Trends in 2021

26 August 2021

Case: Uponor’s new intranet brings the entire organization together

1 March 2021

Case: Ramirent’s Intranet – triumph over adversity

6 August 2020

Case: Åbo Akademi implemented a bilingual intranet with O365

24 April 2020

The new intranet of the University of Helsinki is a result of close-knit collaboration

5 March 2020

Data insights

Survey results: The roles and functions of digital workplaces in Finland

27 February 2019

Case: Peikko Group created several intranets from scratch

6 November 2018

Story of Sitecore by Lars Nielsen

16 December 2014

Future, present and history of CMS user interfaces

26 May 2014

About North Patrol

We are a team of ten consultants, all of whom are experienced designers and technology experts. Every year we design and prepare over 50 different online services and information systems. Our customer satisfaction is very high (9.5 out of 10), and we have helped many customers transform their digital services.

We specialize in digital service design

We specialize in high-quality design and requirements specification of digital services. Our mission is to help customers succeed in their software project by creating the best possible foundation for implementation – whether it is an agile implementation done inhouse, a project done with a partner, or a publicly tendered project.

We don't sell coding or licenses

Many software companies recommend software solutions that they also implement themselves. We don’t do that. We don’t do software implementation projects or have partnerships with technology providers. Our perspective on the software market is broad, as it should be for our customers. Our goal is always to find the best possible software solution for our customer, whether it’s a custom-built solution, a SaaS service, an open-source platform, or a combination of these.

We are realistic and forward-thinking

We design digital service concepts, implementation methods and architectures that are sustainable and can be further developed. We place great importance on the feasibility of software solutions, the availability of good partners and the predictability of costs.